Privacy Policy

1. Who we are

The operator of the personal data is [SELLER LEGAL NAME], taxpayer identification number [TAX ID], [ADDRESS]. Our contacts are in section 10.

2. The request form

When you send the request form on the website, we receive what you enter: your name and phone number (required) and, if you give them, the club name, the city, the number of computers and your message. With the request we store the language of the page, the time, your IP address, the country determined from it by our hosting provider, and your browser’s user agent string.

We use these details only to deal with your request: to contact you, to tell you about MyGameClub and to provide the trial, the demonstration or the license you ask about. The IP address is also used to limit the number of requests from one address and to protect the form from abuse.

We process these details on the basis of your consent, which you give by sending the form, and to take the steps you ask for before a contract is concluded.

A copy of each request (the details you entered, without the IP address and browser details) may be sent to our account in the Telegram messenger so that we see it at once. For this the request passes through Telegram’s servers.

3. Website logs and cookies

The website and the online services run on the network of Cloudflare, Inc. For every request Cloudflare processes technical data: the IP address, the address requested, the time, the browser’s user agent string and similar details. We use the logs kept for us only to keep the website and the services working and secure. They are deleted automatically after a short period set by Cloudflare (currently a few days).

The website sets one cookie, “lang”, which remembers the language you chose, for one year. We do not use analytics, advertising or tracking cookies, and the website loads no third-party scripts.

4. License activation and the update check

When the owner of a club activates a license online, the club server sends us the license key, the installation ID of the server, the club name and the version of the software. The installation ID is a code calculated from the identifier of the server’s operating system; it does not contain the computer’s name or any user data. We store this data together with the time, the IP address the request came from, the country determined from it, and the result of the activation.

We use this data to issue the license, to bind the license key to one server, to prevent misuse of keys (including limiting failed attempts from one address) and to re-issue the license when the club changes its server. We process it to perform the license agreement.

Once a day, and when the owner asks for it in the admin panel, the club server asks our online service which version of the software is the newest. The request carries the version of the software and nothing about the club. We do not store these requests; Cloudflare processes their IP address and other technical data as described in section 3.

5. Club data stays in the club

The data a club keeps in MyGameClub (staff accounts, members and their phone numbers, balances, sessions, bills, payments, sales, chat messages and the logs of its computers) is stored on the club’s own server. It is not sent to us, and we have no access to it.

The club is the operator of this data and is responsible for it. A club’s customers with questions about their data should contact the club.

If a club sends us a diagnostics file or other data itself to get support, we use it only to solve that problem and delete it once the problem is solved.

6. Who receives the data

We do not sell personal data and do not pass it to third parties, except:

• the service providers that process it on our behalf: Cloudflare, Inc. (hosting, the database of requests and activations, logs) and Telegram (notifications about new requests);
• state bodies, when the law requires it.

The servers of these providers may be located outside the Republic of Uzbekistan. By sending the form you agree that your details may be processed there.

7. How long we keep the data

• Requests from the form: until the request has been dealt with and for up to 3 years after our last contact with you, unless you ask us to delete them earlier. Copies in Telegram are deleted together with the request.
• License activation records: for as long as the license exists, because they are needed to re-issue it and to check how the key is used, and after that for as long as the law requires us to keep accounting records.
• Website and service logs: for the short period described in section 3.

8. Security

Connections to the website and the services are encrypted (HTTPS). The database of requests and activations is accessible only to us, through an admin page protected by a secret access key.

9. Your rights

Under the law you have the right to know whether we process your personal data and to receive information about it, to ask us to correct, block or delete it, to withdraw your consent, and to complain to the authorized state body for personal data or to a court.

To use these rights, write to us using the contacts in section 10. We answer within the time limits set by law.

10. Contacts

• Seller: [SELLER LEGAL NAME]
• Taxpayer identification number (TIN): [TAX ID]
• Address: [ADDRESS]
• E-mail: [EMAIL]
• Phone: [PHONE]
• Telegram: [TELEGRAM]

11. Changes to this policy

We may update this policy. A new version applies from the day it is published on this page; the effective date is shown at the top.